Do you need to be in our sessions?
No. Your sessions stay yours. We measure their working meetings, and the coach meets them in the chat tool they already use.
What do we need from the client to start?
Recordings of a handful of their real internal meetings, and consent from everyone in them. Most teams already record. If they do not, we walk them through it.
What if the numbers barely move?
You see that before the client does, and you get to decide what to do with it. That has value on its own. A program that is not landing is worth knowing about in week three rather than at renewal, and the measurement usually points at which behavior did not transfer.
Does this replace what we teach?
No. You train the work. We train conversation skills — reflective listening, concise storytelling, empathic responses. The coach also carries your teaching, so after you leave they practice our skills and stay inside your lessons.
Do we resell it, or do you bill our client?
You set the price. We can bill you, or bill the client. You tell us which on the call.
How long before we see anything?
A baseline needs a few recorded meetings from the client team. The report follows shortly after those arrive. We will give you exact timing on the call rather than a number on a web page.